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Your bill
explained

Explanatory films

A series of entertaining explanations of factors affecting your bill.

Watch the films

What energy
really costs

Take a quiz to find out how much your electricity really costs.

Start the quiz

Customised
service

Get information and advice tailored to your needs.

Contact the Customer Centre

Meter
FAQs

Quick answers to your meter questions.

Read about the meters

Submit
Meter readings

Send us your meter reading easily and conveniently.

Go to the submission page

Consumption
overview

Discover the savings potential of your household devices.

Take a look at the potential savings

Bill
payment

FAQs on paying your bill.

Display the FAQs

SEPA payment transactions

Quick answers to SEPA payment transaction questions.

SEPA information

Verbrauchsparade

Consumption overview  

Circulation pump


Average values: 400 kWh/Year 108 €/Year
Consumption of new device: 100 kWh/Year 27 €/Year

Dishwasher


Average values: 270 kWh/Year 73 €/Year
Consumption of new device: 160 kWh/Year 43 €/Year

Freezer


Average values: 246 kWh/Year 66 €/Year
Consumption of new device: 140 kWh/Year 38 €/Year

Lighting


Average values: 330 kWh/Year 89 €/Year
Consumption of new device: 150 kWh/Year 40 €/Year

Refrigerator


Average values: 150 kWh/Year 40 €/Year
Consumption of new device: 100 kWh/Year 27 €/Year

TV


Average values: 250 kWh/Year 67 €/Year
Consumption of new device: 54 kWh/Year 15 €/Year

Washing machine


Average values: 170 kWh/Year 46 €/Year
Consumption of new device: 100 kWh/Year 27 €/Year

Computer


Average values: 160 kWh/Year 43 €/Year
Consumption of new device: 70 kWh/Year 19 €/Year

Laptop


Average values: 21 kWh/Year 6 €/Year
Consumption of new device: 14 kWh/Year 4 €/Year